Privacy Policy

Last updated: November 4, 2026

Who we are

CrossFit Mountain Island (“we,” “us”) operates a CrossFit gym at 8416 Bellhaven Blvd, Charlotte, NC 28216 and this website. This policy explains what information we collect and how we use it.

Information we collect

Information you give us, such as your name, email, phone number, goals and answers on our forms, and appointment bookings. We also collect basic technical data such as browser type, pages visited and cookies.

How we use it

To respond to your inquiry, schedule and remind you about appointments and classes, manage memberships, improve our website and services, and meet legal obligations.

Text messaging (SMS)

If you give us your mobile number and check the SMS consent box on our forms, CrossFit Mountain Island may send you text messages about your inquiry, appointment confirmations and reminders, class and schedule updates, membership and account information, and occasional updates from the gym. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time and HELP for help, or contact us at [email protected] or (980) 998-2403. Consent to receive texts is not a condition of any purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell your personal information. We share it only with service providers that help us run our business (for example scheduling, CRM, messaging and payment providers), under obligations to protect it, or when required by law. SMS opt-in data and consent are never shared with third parties, as described above.

Cookies

Our site uses cookies and similar tools to function and to understand how visitors use it. You can disable cookies in your browser settings.

Your choices

You can opt out of texts by replying STOP and out of emails using the unsubscribe link. You may ask us to access, correct or delete your information by contacting us.

Security and retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.

Children

This website is not directed to children under 13, and we do not knowingly collect their personal information online.

Changes

We may update this policy. The date above shows the latest version.

Contact us

CrossFit Mountain Island
8416 Bellhaven Blvd, Charlotte, NC 28216
[email protected] · (980) 998-2403